Learn about canceling your subscription and our refund policy.

Canceling Your Subscription

You can cancel your subscription at any time from Account Settings → Subscription. Your access continues until the end of your current billing period.

After Cancellation

• You keep access until your billing period ends
• Paid features then become unavailable
• Your account and your content are retained

Refunds

We do not offer refunds. Subscription fees are final except where a refund is required by law. Canceling stops future charges, but it does not refund the current billing period, and there is no partial refund for unused time on an annual plan. We do not offer a trial period, a satisfaction window, or a money-back guarantee.

Storyflow is in paid early access, and the Free plan launches before the end of 2026. If you want to try a paid plan before committing for a year, start monthly and switch to annual once you are sure. Anyone invited to a board by a paying member can sign up and collaborate at no cost today.

If you were charged in error or charged twice, that is a billing mistake rather than a refund request. Contact support and we will put it right.