We collect information you provide directly to Storyflow, such as your name, email address, account details, workspace content, messages, files, and billing-related information when you choose a paid plan.

We also collect technical information about how you use Storyflow, including device and browser information, log data, pages viewed, feature usage, and approximate location derived from your IP address.

We use your information to provide, maintain, secure, and improve Storyflow. This includes creating accounts, saving your projects, syncing your workspace, responding to support requests, processing payments, and developing better product experiences.

We may also use your contact information to send service updates, onboarding messages, product announcements, and other communications. You can opt out of marketing emails where required by law.

Your boards, notes, documents, files, prompts, and other project materials remain yours. We use this content only to operate Storyflow, provide requested features, troubleshoot issues, improve reliability, and comply with legal obligations.

If you use AI features, the content you submit may be processed by third-party AI providers so we can return generated responses, summaries, images, or structured workspace content.

We do not sell your personal information. We share information only when needed to run Storyflow, comply with the law, protect our rights, or complete a transaction you request.

• Service providers that host, store, analyze, secure, or support Storyflow.
• Payment processors that handle subscriptions and billing.
• AI infrastructure providers when you use AI-powered features.
• Legal, safety, or compliance recipients when disclosure is required or appropriate.

Storyflow may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand product usage, improve performance, and measure marketing effectiveness.

You can control cookies through your browser settings, but disabling some cookies may affect core product functionality.

We use reasonable technical and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. No internet service can be guaranteed to be completely secure.

Please keep your login credentials safe and notify us if you believe your account has been compromised.

We keep personal information and workspace content for as long as needed to provide Storyflow, comply with legal obligations, resolve disputes, enforce agreements, and maintain backups.

If you delete your account or request deletion, we will remove or anonymize information where required, subject to legitimate business, security, legal, or backup retention needs.

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.

To make a request, contact us at [email protected]. We may need to verify your identity before completing the request.

Storyflow is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the updated date and, where appropriate, provide additional notice.

Questions about this Privacy Policy can be sent to [email protected].