These Terms of Use govern your access to and use of Storyflow, including our website, workspace, AI features, templates, and related services. By using Storyflow, you agree to these terms.

If you use Storyflow on behalf of a company or organization, you confirm that you have authority to bind that organization to these terms.

You are responsible for keeping your account credentials secure and for all activity that happens under your account. Use accurate account information and notify us promptly if you suspect unauthorized access.

We may suspend or terminate accounts that violate these terms, create risk for Storyflow or other users, or are used in a fraudulent, abusive, or unlawful way.

You may use Storyflow to create, organize, collaborate on, and export creative work, strategy documents, boards, notes, and related materials. You agree to use Storyflow only in compliance with applicable laws and these terms.

• Do not upload or share unlawful, harmful, infringing, deceptive, or abusive content.
• Do not attempt to disrupt, reverse engineer, overload, scrape, or bypass Storyflow systems.
• Do not use Storyflow to violate the privacy, intellectual property, or other rights of anyone else.
• Do not sell, resell, or commercially exploit Storyflow access unless we have agreed in writing.

You keep ownership of the content you create or upload to Storyflow. You grant Storyflow a limited license to host, store, display, process, transmit, and modify your content only as needed to provide and improve the service.

You are responsible for your content and confirm that you have the rights needed to upload, use, and share it through Storyflow.

Storyflow may include AI-powered features that generate text, images, structures, summaries, or suggestions. AI output can be inaccurate, incomplete, or unsuitable for your specific use case, so you are responsible for reviewing and validating output before relying on it.

You should not submit sensitive personal information, confidential information, or regulated data to AI features unless you have the rights and permissions to do so.

Some Storyflow features require a paid subscription. Prices, plan limits, billing periods, renewal terms, and cancellation options will be shown at checkout or in your account settings. Subscriptions renew automatically until canceled.

Storyflow is paid-only during early access. A free plan is expected before the end of 2026, and collaborators invited by a paying member can join at no cost today. Because a paid plan gives you immediate access to AI features that consume computing resources as soon as you use them, all payments are final.

We do not offer refunds. No refund of any fee is offered other than where a refund is required by law. This includes, and is not limited to, unused time in your final billing period, partial billing periods, unused AI usage, periods during which you chose not to use Storyflow, and a change in your needs, project, or circumstances after you subscribe. We do not offer a trial period, a satisfaction window, or a money-back guarantee on any plan.

You may cancel at any time. Canceling stops future charges and you keep access for the remainder of the billing period you have already paid for. After that, paid features become unavailable while your account and its content are retained, subject to the limits of whichever plan your account then sits on. Canceling does not refund the current billing period.

We may change prices with at least 14 days' notice, effective at your next billing period. If you do not accept a price change, you may cancel before it takes effect. Fees are exclusive of applicable taxes unless stated otherwise, and we may restrict access to paid features while an amount is unpaid.

Storyflow, including our software, design, branding, templates, frameworks, documentation, and underlying technology, is owned by Storyflow or our licensors and is protected by intellectual property laws.

These terms do not grant you ownership of Storyflow. You may not copy, modify, distribute, or create derivative works from Storyflow except as allowed by these terms or with our written permission.

Storyflow may connect to or rely on third-party services, including hosting providers, payment processors, AI providers, authentication services, and integrations. Your use of those services may be subject to their own terms and policies.

Storyflow is provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

We do not guarantee that Storyflow will meet every requirement, that AI output will be accurate, or that your use of Storyflow will produce any particular business or creative result.

To the fullest extent permitted by law, Storyflow will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities.

Our total liability for any claim related to Storyflow will be limited to the amount you paid to Storyflow for the service in the twelve months before the claim, or one hundred dollars if you have not paid us.

We may change, suspend, or discontinue parts of Storyflow as we improve the product. We may also update these terms from time to time. Continued use of Storyflow after changes become effective means you accept the updated terms.

You may use Storyflow for work, and content created in a business context is treated the same way as any other content under section 4: it stays yours.

These Terms are our standard terms and apply to every account by default. Anything beyond them, including a data processing agreement, negotiated liability or indemnity terms, security or availability commitments, or invoicing outside the normal subscription flow, is not automatic and only applies if we have agreed to it in writing with your organization.

Our Privacy Policy lists every third-party provider that processes data on our behalf and describes, without overstating it, the security measures that are and are not in place today. If you are running a procurement or security review, start there and then contact us at [email protected].

Questions about these Terms of Use can be sent to [email protected].